Frequently Asked Questions for 247Garden
Q. Is there any special saving for me?
A. Sure. You can save 15% off your purchase today by entering the coupon code 15OFF247 during checkout. If you are part of a special business group or member of any good club, feel free to contact us for specials.
Are the 247Garden Aeration Fabric Pots BPA-FREE? Yes! Our fabric pots are BPA-FREE. Please refer to our test result below.
- 247Garden Grow Bags/Aeration Fabric Pots BPA-FREE TEST REPORT
- 247Garden Grow Bags/Aeration Fabric Pots TOXIC-FREE/CHEMICAL-FREE TEST REPORT
Here's some example of BPA-Free Grow Bags
Q. Is there free shipping from 247Garden?
A. Only items in this section has free shipping. Or you can just simply type in FREE SHIPPING on the search bar.
Here's some example of our free shipping stuff.
Q. Is there more ways for me to save on shipping?
A. You can save on shipping by making qty purchase, ideally by the case. For larger order, we also offer special LTL (Less-Than-Truckload) by pallet. Feel free to contact us 323-318-2600 for the best shipping rate on large purchases. And if you are local, you can do Self-Pickup by visiting our warehouse at 1561 Chapin Road Unit B, Montebello CA 90640. We are open Monday to Friday 10AM to 5PM except holidays.
Q. How long is the shipping time?
A. Most orders are shipped out the same business days. Cutoff time for UPS/USPS/FEDEX is 3PM PST from Monday to Friday so to assure same business shipping, please try to place your order ahead of schedule. Since our warehouse is based in Los Angeles, most orders shipped out to the west coast will take about about 2-3 business days. Midwest is 3-5 business days. East coast is 5-7 business days. During peak growing season, some orders may take up to one full business day to process. There's no shipping on the weekend.
Q. What's the ideal color choice for my fabric pots?
A. Generally speaking, darker color absorbs more lights and energy and lighter color reflects more light and energy. Most users prefer lighter color for a cooler pot. We made a brief video for you as well. Please enjoy.
Q. What if some items I really want go out of stock?
A. If you don't mind waiting, you can call us to place an order or if you see an Add-to-Cart button on our website, you can place an backorder. Normally on out of stock items, we will give you an courtesy call to discuss the best options for you. On most occassions, we may able to offer you something comparable to your liking.
Q. Do you guys have social media?
A. Yes, we got Youtube, Instagram, Facebook, Twitter and Tiktok.
Q. What are your business hours and do you allow walkin customers?
A. Normally we open 10AM to 5PM Monday to Friday. And yes, we allow walkin customers. Please give us a call 323-318-2600 for us to be better prepared to help you.